Website Terms & Conditions
Last Updated: August 2026
Welcome to the website of Therapy with Michelle (Herts). By accessing and using this website, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use this website.
1. About this website
This website is owned and operated by Therapy with Michelle (Herts).
The purpose of this website is to provide information about my counselling and therapeutic services, professional background and how to get in touch.
The information on this website is provided for general information only and should not be considered a substitute for professional medical, psychiatric or psychological advice.
2. No therapeutic relationship
Using this website, completing an enquiry form or contacting me by email or telephone does not create a therapeutic relationship.
A professional counselling relationship only begins once:
we have agreed to work together;
you have completed any required paperwork;
we have both agreed to the counselling contract; and
your first therapy session has taken place.
3. Emergency mental health support
This website and my counselling service are not intended for emergency or crisis support.
If you feel that you or someone else is at immediate risk of harm, please contact:
999 (Emergency Services)
Your GP
Your local NHS Crisis Team
Samaritans on 116 123 (available 24 hours a day)
If you are already under the care of another mental health professional, please contact them directly.
4. Website information
I make every reasonable effort to ensure that the information on this website is accurate and up to date.
However, I cannot guarantee that all information will always be complete, current or free from errors.
The content may be updated or changed without notice.
5. Professional services
Information about counselling, hypnotherapy or other therapeutic approaches provided on this website is intended to explain the services available.
Therapy is a highly individual process, and outcomes cannot be guaranteed. Every client's circumstances, goals and experiences are unique.
6. Intellectual property
Unless otherwise stated, all content on this website is the intellectual property of Therapy with Michelle (Herts).
This includes, but is not limited to:
written content
photographs of me and my therapy room
branding
logos
graphics
downloadable resources
You may view or print pages for your personal use only.
You may not reproduce, copy, distribute or modify any content without prior written permission.
7. External links
This website may include links to external websites, organisations or resources for your convenience.
These links do not imply endorsement, and I am not responsible for the content, accuracy or privacy practices of any third-party websites.
8. Limitation of liability
Whilst every effort is made to ensure this website operates correctly, I do not guarantee uninterrupted access or that the website will always be free from technical issues or viruses.
To the fullest extent permitted by law, Therapy with Michelle (Herts) accepts no liability for any loss or damage arising from:
use of this website;
inability to access the website;
reliance on information contained within the website; or
third-party websites linked from this website.
Nothing within these Terms and Conditions limits liability where such limitation would be unlawful under the laws of England and Wales.
9. Privacy
Any personal information submitted through this website is handled in accordance with my Privacy Policy and applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Please refer to my Privacy Policy for further information.
10. Accessibility
I am committed to making this website as accessible as possible. If you experience difficulty accessing any information on this website or require information in an alternative format, please contact me and I will do my best to assist.
11. Changes to these terms
These Terms and Conditions may be updated from time to time to reflect changes in legislation, professional guidance or the services offered.
The latest version will always be available on this website.
12. Governing law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact
If you have any questions about these Website Terms and Conditions, please contact:
Therapy with Michelle (Herts)
Psychotherapeutic Counsellor
Hoddesdon, Hertfordshire
Email: michellemcgolpin@icloud.com
Website: www.therapywithmichelleherts.co.uk
Disclaimer: Therapy with Michelle (Herts) provides counselling and hypnotherapy for adults. The information on this website is for general guidance only and is not a substitute for medical advice or emergency mental health support.